The Burkhardt Group has certainly changed the landscape by offering the once-unrepresented buyer a business model to suit their particular needs. But Redfin is a much larger company with quite a bit of resources. It will be interesting to see how they do here.
Our focus has been more of a boutique-approach, solely servicing buyers (we no longer list homes) with a very hands on, analytical approach tailored to the sophisticated client base of NYC. We understand that buyers need and expect an equally sophisticated, knowledgeable level of service. I love what Redfin has been doing to offer an alternative model for buying/selling real estate. I'm just not sure how they will do in the Big Apple. Guess we may know sooner than later. I welcome their arrival as I truly believe that the more options the consumer has, the better it is for all players in the game. Competition drives creativity and the creation of more efficient models!